Project inquiry privacy

BH Software Productions uses the information you choose to provide to understand your project, prepare a quote and follow up with you. Submitting an inquiry does not place an order or commit you to a price.

What is saved

Your conversation, selected options, project brief, contact details, submitted reference files and consultation preferences are saved in the studio’s private systems. Rodney can review the complete record. Private studio notes and saved reply drafts are not shown to visitors.

AI assistance

The concierge identifies itself as AI. When enabled, your conversation and brief are sent to OpenAI to generate replies and a draft summary. API requests use store:false. This setting does not mean that all provider processing or security retention is disabled. Uploaded reference files are saved for Rodney; the current concierge does not analyze their contents.

Voice and reference files

Voice recording starts only when you choose it and allow microphone access. With your transcription consent, a short recording is sent to OpenAI, and the transcript is returned for your review before you send it. Audio recordings are not retained as reference files. Read-aloud uses an AI-generated voice. Upload only material you are authorized to share. Please keep passwords, API keys, payment information and sensitive personal records out of inquiries.

Telephone inquiries

If you call the shared studio receptionist and choose BH Software Productions, Twilio processes your call and speech. The assistant requests consent before saving a conversation. OpenAI may generate spoken replies from your transcript. The call audio is not recorded. Consented conversations, carrier-provided caller ID where available, callback details, your confirmation status and call duration are stored privately for Rodney’s review. Carrier-provided caller ID is unverified. An unfinished call may be retained as an incomplete inquiry so Rodney can assess follow-up.

Access and service providers

Cloudflare provides application hosting and data/file storage. Clerk provides account sign-in and session verification. OpenAI provides enabled AI features. A configured email service may receive a limited inquiry notification. Authorized Meta connections may capture business messages. Guest inquiries use an essential, HttpOnly browser cookie and remain linked to that browser; signed-in inquiries are associated with your site account. Clearing the cookie can remove your access to guest briefs.

Agreements and approvals

If you choose to sign a project agreement, the studio saves the fixed agreement text, document hash, your typed signature, trusted account identity, electronic-record consent and timestamps. Separate client and studio signatures and invoice approvals are retained as project records. A downloadable copy is available to the authorized parties. Invoice approval does not collect payment. Do not upload government identification or biometric records; this signing flow does not request them. Agreement and accounting records may need to be retained when an inquiry is removed.

Your choices

You can download your project brief from your saved inquiry. To request correction or deletion, send a request through the concierge and include the inquiry reference. Rodney reviews these requests personally. Public portfolio materials are separate from private inquiry files. Personal inquiry information is not published as portfolio content.

Updated October 17, 2026. The portfolio is available to the public. Project inquiries, reference files and the studio workspace remain access-controlled.